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Frequently Asked Questions
Q: Are all ingredients certified gluten free and processed in a gluten-free facility?
A: Most ingredients are certified gluten-free and are manufactured or processed in gluten-free facilities. Not all ingredients are manufactured or processed in the same facility.
Q: Do you offer top 8 and top 14 allergen-free ingredients?
A: Top 8 and top 14 allergen-free ingredients may be available upon request.
Q: Are specs and certifications available?
A: Product specs and certifications available on request, including gluten-free, non-GMO, GFSI, Kosher, Halal, and allergen statements.
Q: What are the MOQ's (minimum order quantities) on ingredients?
A: Minimum order quantities are typically half to full pallets (1000 - 2500 LBS). Some ingredients are available to order in smaller quantities (250 - 1000 LBS). Full truck load amounts available upon request.
Q: What is the typical lead time for delivery?
A: Typical lead times vary from 5 to 14 days for delivery. Some ingredients may require a 2 - 9 week lead time for manufaturing and logistics.
Q: Where can you deliver?
A: Most ingredients available to ship anywhere in the continental United States and Canada.
Q: Can you help supply most ingredients for new or existing projects?
A: Yes, through our dedicated suppliers and resources with North Central Companies, we offer turnkey service in handling ingredient sourcing needs along with logistics, storage, and blending for human or pet food manufacturing projects.